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Operations & Back-office·2–6 weeks·4–6 weeks

Order-to-Cash Intake

Reads inbound orders from email or web form, validates against your pricing rules, generates the contract, sends for signature, raises the invoice, and reconciles when payment lands. Exception cases (custom pricing, missing data) routed to a human; the standard 80% goes fully automated.

Order-to-invoice time
Hours, not days
Standard orders auto-processed
80%
DSO
−18 days
The problem

What this fixes.

  • Ops team is a bottleneck on revenue

  • Contract → invoice cycle takes days

  • Standard orders eat senior ops time

How it works

Three jobs, on rails.

Intake

From any source

Email, web form, partner API — one pipeline.

Contract

Auto-generate

From your template + deal data, sent for signature.

Invoice

And reconcile

Invoice raised, payment matched on receipt.

From signed proposal to live

The path.

01

Codify the standard-order rules: which fields, which prices, which terms are non-negotiable.

02

Pick the boundary for 'exception' — anything outside goes to a human, automatically.

03

Run for two weeks read-only; compare auto-decisions to ops decisions.

04

Switch on full automation for the 80% standard path, keep humans on exceptions.

A real moment

One scenario, one outcome.

The scenario

A renewal email lands Friday 16:50: 'extend Growth plan, 12 months, EUR billing'.

The outcome

By 16:51 the contract is in DocuSign, the invoice is queued for the 1st of next month, and the deal is staged in the CRM. Zero ops touched it.

Engagement

Scoped on a call.

Delivery

4–6 weeks

Engagement model

Pilot → retainer

Scope confirmed in a 30-minute call. Fixed scope, fixed timeline before you sign. We'll send a one-page proposal within 48 hours.

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