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Legal & Compliance·2–6 weeks·3 weeks

Compliance Training Personalizer

Generic annual training is a checkbox exercise. The agent tailors content by role / region / past incidents, runs scenario-based assessments, surfaces who needs more coverage and who can skip. Compliance officers stop chasing 100% completion and start seeing behaviour change.

Compliance incidents
−27%
Engagement (median time)
+2.4×
Coverage where it matters
Risk-weighted
The problem

What this fixes.

  • Annual training = clicked-through, not learned

  • One-size-fits-all misses high-risk roles

  • Compliance officers prove completion, not change

How it works

Three jobs, on rails.

Personalise

By role / risk

Content matched to actual exposure.

Assess

Scenario-based

Decision scenarios not multiple choice.

Track

Behaviour, not seats

Reporting tied to incident metrics, not completion.

From signed proposal to live

The path.

01

Map roles to risk exposure: who deals with PII, who deals with payments, who deals with vendors.

02

Replace multiple-choice with decision scenarios per risk profile.

03

Track behaviour metrics (near-misses, reported incidents) — not just completion rate.

04

Annually: drop the topics where behaviour metrics show no change; add the ones that need it.

A real moment

One scenario, one outcome.

The scenario

A finance ops lead gets a scenario: 'a vendor emails new bank details from a Gmail address two days before a wire'.

The outcome

They pick 'verify by phone with a known contact'. Marked as correct. The scenario surfaces because last quarter, three near-misses involved exactly this pattern.

Engagement

Scoped on a call.

Delivery

3 weeks

Engagement model

Pilot → retainer

Scope confirmed in a 30-minute call. Fixed scope, fixed timeline before you sign. We'll send a one-page proposal within 48 hours.

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